Don’t feel like like dragging your heavy and cumbersome PC into a shop for a repair? We can come to you to save you the hassle of having to unplug everything and load it all into the car.
In fact, some issues will only show up in the home. We’re sure that you have experienced the phenomenon where you have an issue, but as soon as the repair guy looks at it, it works perfectly – this might be due to something in your home or the way your PC is setup at home.
Sometimes your computer needs more serious attention than initially imaged – If we can tell that the problem will take a while to resolve (such as long security scans or hardware tests that may run for several hours) we may suggest that we take the PC away for diagnosis.
This gives you benefits like the usage of our internet connection (so as not to use your monthly allowance) for any software update downloads and more importantly you are not paying for our technician to sit there waiting! Your computer will then be returned to your home where we will check your internet connection, emails, printer and webcam etc are working before we leave.